標題 99N5-探討供應商評選準則之品質成本觀點 A Study of the Quality Cost Items for Supplier Selection Criteria
姓名 饒淑芳
指導教授 余銘忠 老師
畢業日期 2011/06
附件檔案 99N5Adobe PDF
參考連結
摘要 本研究應用內容分析法，收集與品質成本有關的項目，並透過專家訪 談與問卷的方式，歸納出企業對供應商遴選中較具影響性的品質成本項 目，再透過分析層級程序法計算權重，將品質成本的四大類：預防成本、 鑑定成本、內部失敗成本、外部失敗成本及下一階層的21 項衡量屬性， 歸納出各項準則與評估屬性的重要度，以作為供應商評選時在品質成本項 目的參考依據，並作為未來要求供應商的改善重點。
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